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How pak22 Protects Your Account and Payment Information

When you open an account with us and deposit via JazzCash, Easypaisa or Raast, your personal details and wallet transactions are handled with care.

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pak22 How pak22 Protects Your Account and Payment Information
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Privacy Questions and Account Help

Support Email Reach our account team with privacy or data requests at any time.
Mobile Chat Open the app or browser and message our support desk from your account.
Account Settings View and update your registered email, phone number and linked payment wallets directly in…
SECURITY PRACTICES

How We Keep Your Wallet and Login Safe

Data Encryption

All JazzCash, Easypaisa and Raast deposit details are encrypted in transit and at rest. Your login credentials are hashed and stored separately from payment records.

Cookie Use

We use cookies to keep you logged in across device sessions and to remember your language and payment method preference. You can clear cookies from your browser at any time without losing your account.

Withdrawal Verification

Before any withdrawal clears to your JazzCash, Easypaisa or bank account, we verify your identity. This takes a few minutes and protects your wallet from unauthorised transfers.

Account Access Requests

You have the right to request all data we hold about you. Submit a request through your account settings and we'll compile your information within the regulatory timeframe.

Data Deletion

After your account closes, we retain records needed for payment settlement and dispute handling. Once that period ends, personal data is securely deleted unless local law requires longer retention.

Contact Us for Changes

Want to update your phone number, unlink a payment method, or request your data in a portable format? Message support from inside your account and we'll process it within one business day.

Your Privacy and Account Rights

We store payment records to track deposits, withdrawals and wallet balances on your account. This history remains visible in your account statement. After your account closes, transaction records are kept for dispute resolution, then deleted according to local regulations.

You can close your account from your settings at any time. Closing stops new deposits and withdrawals. We retain data needed for payment settlement and fraud checks for a defined period, then delete personal information unless local law requires longer storage.

Your name and account ID are shared with game studios only to verify your eligibility and prevent fraud. JazzCash, Easypaisa and Raast receive only the transaction details needed to process your payment. We do not sell or trade your personal data.

When you log in on mobile or desktop, we create an encrypted session tied to your device. If you notice a login from an unfamiliar location, change your password immediately and message our support team to review your account activity.

Log into your account immediately and message our support team with the date and amount. We will freeze your wallet, investigate the transaction and work with JazzCash, Easypaisa or your bank to recover funds if fraud is confirmed.

Yes. Go to your account settings and select data export. We'll prepare a file of all information we hold — identity details, payment records, game history — and email it to you within the timeframe set by local regulations.

After closure, we retain payment records and account activity for a set retention period to resolve disputes and comply with payment partner rules. Personal details beyond that window are deleted. The exact period depends on local law and available where local law permits.